For customer reference, delivery is available only to valid addresses in the United States. Free standard shipping applies to every U.S. order, without a minimum order value.
Changes, Cancellation, Returns, and Tax
Within the customer-care standard, an order can be cancelled before shipment when fulfillment has not been completed. Shipped orders follow the Refund Policy. For U.S. order fulfillment, Taxes are collected as required by applicable law.
Addresses, Delays, and Delivery Concerns
As part of our U.S. delivery service, use a complete U.S. address at checkout. Weather, carrier congestion, and address corrections can affect an estimate. For order and tracking support, contact customer care about a damaged parcel, an incorrect or missing item, or an unexplained delivery issue.
Carrier Transit and Tracking
Under the stated fulfillment timeline, Standard delivery generally requires another 4–6 business days after the carrier accepts the parcel. We send a tracking number for each shipment; a carrier may need a short period before the first tracking event appears.
From Order Confirmation to Carrier Pickup
Within our shipping process, the normal processing window is 1–2 business days. Processing occurs on business days and does not include U.S. public holidays.
How to Reach the Merchant
To clarify the delivery standard, Business name: Sun Bum
To keep delivery expectations clear, Email Support@SunBvm.shop or call 3126786714 for customer care.
For consistent shipment handling, Business and default return location: 38 Walton St NW, Atlanta, GA 30303, US
Under this Shipping Policy, the customer care desk is available Monday to Friday, 9:00 AM–5:00 PM in the store's local timezone (America/Denver).